What do you think to the new eBay fees and feedback system?

Hello,

All of you eBay sellers out there, will by now have received notification from eBay of their new fees and feedback system which mainly will affect sellers.

If you haven’t, here is a brief overview.   eBay have changed their insertion fees and final value fees (FVF).  This came into effect on 20th February 2008. 

Basically for most categories, insertion fees are reducing by between 5p and 70p depending on the starting price or reserve price.  However the FVF’s have increased from 5.25% to 7.5% for the first £29.99 of the final sale price.  If your item sells for more than £29.99, the FVF for the value from £30.00 has increased from 3.25% to 4.5%.  For more details of the price changes, click HERE for eBay.co.uk.  It’s a very similar situation on eBay.com but the FVF’s have increased even more than on eBay.co.uk.  From 5.25% to 8.25%.  Click HERE for details on the new fees if selling on eBay.com.

Let’s do a mathematical example based on eBay.co.uk.  Let’s say you list an item on auction with bidding starting at 99p and the final selling price ends at £25.00. 

Old fees:

Listing fee: £0.15

FVF: £1.31

Total: £1.46

New fees:

Listing fee: £0.10

FVF: £1.88

Total: £1.98

Based on this example, the total fees have increased by 26%. (Even more for eBay.com sellers).

Obviously this is going to be different based on different starting prices and final sale price, but I just plucked a final sale price from the top of my head.

Now eBay are saying that your monthly seller fees will now show a fairer reflection of your success as a seller on eBay.

Changes to feedback

I think that the most major change to the feedback system for me personally and for a lot of other members judging from what I have been reading in the forums (both on eBay and outside of eBay) is this.  From May, sellers will no longer be able to leave negative feecdback to the buyers.  This has caused total uproar in the forums and I cannot find one member who has had a positve word to say about it.  With the new fees, there are mised feelings, but for this new feedback system, it is all deffinately against.  Fore more details on changes to the feedback system, click HERE.  This is the same for everyone regardless of which eBay site you use.

For a fuller description of all the changes, click HERE for eBay.co.uk.  I’m sorry, I can’t find a page on the .com site detailing all of the changes, but they will be very similar to .co.uk.

For me personally, I have mixed feelings about the new fees as this really effects those sellers more who sell higher priced items.  It doesn’t really effect me too much, as I mainly sell eBooks at between $1 and $10.  On the other hand, I am not at all happy about the new feedback system.  What gives eBay the right to make it so that sellers cannot let other sellers see a bad buyer.  Even if you get a non paying buyer, you will not be able to leave them negative feedback.  I just think this is all wrong.

What do you think?  Please share your comments and views with myself and other readers of this blog. 

What if anything, are you going to do about it?  Are you going to continue selling on eBay or are you going to find another auction site to sell on instead or as well as?

How will the new fees effect your profits?

I look forward to reading your post.

Marc.

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